Companies Digital services
Your remote team.
Real results. Zero overhead.
Klaudeville is a Top-Rated Upwork agency that runs ecommerce operations, Facebook ads, customer support and automation for growing businesses — and keeps the engine running once you're scaling.
Brands we've worked with
Plus ecommerce, education, SaaS and services brands across the US, Canada, the UK, Australia, Japan and Singapore.
Why Klaudeville
The agency difference.
Virtual assistance, ecommerce, marketing and AI workflows — from one team that has been doing this since 2013.
Thirteen years of agency experience
Founded in 2013, we've supported 110+ brands across ecommerce, SaaS, coaching and services — with the track record to prove it.
Top-Rated and Rising Star staff only
We place vetted VAs with proven Upwork track records. No unproven freelancers, no surprises mid-project.
A dedicated team, not a gig marketplace
Your VA is part of the Klaudeville agency — not a solo contractor who disappears when things get busy.
Full-spectrum capability under one roof
One agency covers ecommerce, paid ads, customer support, design and AI automation. No juggling multiple vendors.
AI-forward operations
We build AI tools and custom automations into your workflows to multiply output without multiplying headcount.
Results-oriented, not hours-oriented
We report on outcomes — tickets resolved, products uploaded, campaigns optimised, revenue moved — not just hours logged.
What we do
Full-spectrum support
for growing businesses.
From daily operations to paid media and AI automation — the talent, tools and systems to scale your business without scaling your overhead.
Ecommerce
- Shopify store management — setup, themes, domains, apps, inventory, shipping config and Shopify Plus operations.
- Product uploads & content — titles, descriptions, tagging, category filtering, blog articles, FAQs and policies.
- Product research & sourcing — winning-product discovery on AliExpress, Amazon, eBay and Walmart; FBA private label.
- Storefront optimisation — site mapping, menus, category pages and conversion-focused layout work.
Marketing & advertising
- Facebook & Instagram ads — carousel, feed and story creative, A/B testing, audience research, retargeting and optimisation.
- Social media management — posting, scheduling, DMs and comments; influencer outreach.
- Email & marketing automation — Klaviyo, Mailchimp, GoHighLevel and HubSpot; welcome flows, abandonment, CRM setup.
- AI-powered workflows — automations for content generation, customer triage, lead scoring and business process automation.
Support & operations
- Email, chat & phone support — 24/7 coverage on Zendesk, Freshdesk and Gorgias with macros, SLAs and escalation workflows.
- Helpdesk setup — full configuration, knowledge base, SOP documentation and team onboarding.
- Virtual assistance — inbox, scheduling, research and data entry, trained on your tools and processes.
- Project management, design & video — Asana, ClickUp, Monday and Notion; ad creative, brand kits and short-form editing.
Selected results
What the work
has produced.
Drawn from our own case files. Clients are described generically unless they've approved being named.
In three months, free-plus-shipping
A dropshipping client already at $100–150k/month needed to scale. We produced the graphics and copy, tested products to find the hit, then scaled with lookalikes and broad geographic targeting on an already-optimised pixel. Their team doubled to keep up.
Support response time, sustained
A Zendesk and Gorgias desk run for ecommerce clients — pre-sales, after-sales and technical — held under four hours' first response across three months of ticket volume.
From ~$100K to $1M a month
Helped a client company grow monthly gross merchandise sales tenfold through project management, creative coordination, Facebook ads and operational support.
A store built from zero
Took a website from nothing to a $60K–$100K/month operation by setting up customer service systems, marketing processes, ad support and ecommerce operations.
Response time cut by ~94%
Deployed Zendesk systems, macros, automations, reporting and a structured knowledge base to take first response from three days to four hours.
Managed ad spend
Across Meta and Facebook campaigns spanning client work and our own businesses — with the reporting to show where it went.
Client feedback
Six years of
five-star reviews.
Verbatim from Upwork contract feedback and client endorsements — for the founder and for the team members placed on those accounts.
“Monshiar is exceptional. He has been the best freelancer I have worked with. He has incredible attention to detail, works well by himself or in a team, and is a great manager.”
Ecommerce operations
“We worked with Monshiar for a long time. He was great at finding and recruiting a customer support team. He also did a great job of building a local culture and teamwork locally for the support team.”
5.00 · 2015–2018
“Monshiar is gifted, highly motivated and understands timelines and the workings of Shopify, marketing sites, programming and all aspects of web development and design.”
Web development & design
“Mon was a super star and really helped my business in many ways. He had his own entrepreneurial experience and was able to add a number of valuable insights.”
Marketing & operations
“Marianne was a fantastic customer support personnel. Her communication to our customers were always polite and informative. I would hire Marianne again if we build a new business in the future!”
5.00 · 2017–2018
“Sunshine was a great customer support personnel. She worked well with the team and was always polite and informative to our customers. We would hire again.”
5.00 · 2017–2018
The team
The people
on your account.
Klaudeville staff are employed by the agency, work from the Marikina office or remotely under the same standards, and are placed on accounts they're trained for. When someone is out, the documented process means the work still happens.
Packages
Flexible engagements
for every stage.
Every package includes a dedicated VA, weekly reporting and direct communication on Slack or your preferred channel. Scope is refined after your discovery call.
Starter Support
From $750/mo
Founders & solopreneurs
- Dedicated virtual assistant
- Customer support coverage
- Basic ecommerce tasks
- Email & inbox management
- Task documentation
- Weekly reporting
Growth Support
From $1,500/mo
Brands with traction
- Everything in Starter
- Social media management
- Ecommerce store operations
- Basic graphic design
- Content calendar
- Weekly reporting
Done-For-You Tech + Marketing
From $3,000/mo
Scaling brands
- Everything in Growth
- Facebook & Instagram ads
- CRM & automation setup
- AI-powered workflows
- Dedicated account manager
- Priority response
Bespoke Engagement
Let's talk
Custom scope
- Custom team composition
- Scoped to your goals
- Senior-level oversight
- Flexible pricing
- Direct line to founders
- Multi-channel operations
Klaudeville
Book a free 15-minute discovery call.
Tell us where you are in your business. We'll recommend exactly what support makes sense — zero pitch, no obligation. If it's a fit, we can start within the week.